How do I get help?
We use industry best practices to build a clean, simple to understand user interface. That really helps our users hit the road running. However, when you need a bit of additional help our approach to support is multi-prong:
- In-Page Support – Many of our pages will provide context aware help right on the page.
- Training – Our users have access to training material that includes videos and written material. This material not only provides “getting started” information but covers more advanced scenarios for seasoned users.
- Knowledge Base – Our users have access to a knowledge base where we catalog common support questions and issues. This knowledge base is searchable and we work hard to keep it up to date with the latest information. Many times we funnel support questions into the knowledge base so others can benefit from our answers.
- Email – When you can’t find what you are looking for, built in features make it easy for you to send an email to support.
- Live – We want you to succeed. So if you still haven’t found your answer, give us a call toll-free: 1-855-997-1695.